We currently accept all major credit cards, Apple Pay (processed through stripe.com), PayPal and Multibanco/ATM references (this last only for Portugal).

All our payments are processed in EUR (euros), which is the default currency on our payment gateway. The prices shown in other currencies (USD/GBP) are converted based on the exchange rate defined by your bank or credit card company. HOW LONG DOES IT TAKE TO GET MY ORDER?

It depends of the logistics model (Standard Shipping or Express Shipping), but normally for Portugal and Spain takes between 2 to 5 business days; for European Union takes between 2 to 8 business days and outside European Union takes between 4 to 10 business days.

Nevertheless, as soon as we ship your order, you will receive an email with a tracking number.

We ship from Portugal, from within the European Union. No import duties will be charged in the EU. For United States, for orders exceeding $800,00 USD, import duties may be due, paid to the carrier.

Returns and exchanges are valid for 14 days after receiving your order, according to Portuguese law. You just have to send us an email to info@rutz.pt asking for it, mention the reason why you are returning to helps us also to improve our product/service and also it would make the process quicker.

The return or the exchange requires that the item have to be returned in its original condition, with no signs of recurring use.

Conditions apply, please read our shipping policy here.

We ship Worldwide.

Nevertheless, if you have any doubts concerning your country and in a specific context, please contact us (info@rutz.pt).

PORTUGAL & SPAIN

• Free Shippping Rate (over 50€)
• Standard Shipping Rate: 3 euros

Although we display prices to date in several currencies, our checkout is always processed in EUR. If your credit card has a foreign currency (GBP/USD), the amount will be converted by your credit card issuing company to the latest exchange rate. The same applies to the refunded amount. You will always be charged/refunded the same EUR amount, but the exchange rate may vary.